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Data Protection

Data Protection

Military grade protection for identity data

WhoYou protects every identity end to end with encryption, safe biometric processing, and strict access controls. Our platform runs on hardened cloud infrastructure with continuous monitoring and is aligned to leading data protection standards.
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1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
POPIA & GERDA

Zero trust built in from the ground up

WhoYou applies zero trust across users, devices, services, and APIs. Every request is authenticated, authorised, and logged. Micro-segmentation and least-privilege access limit exposure, while continuous monitoring detects anomalies in real time.
Continuous validation
Every user and device is verified before access is granted, with MFA and short-lived tokens that refresh automatically.
Micro-segmentation
Data and services are isolated per environment so a single component cannot expose the rest of the system.
Real-time monitoring
Security events are captured and analysed continuously to surface unusual behaviour and block unauthorised activity.
WhoYou Data Encryption

Encrypted from start to finish

Every identity transaction is protected at capture, in transit, in memory, and at rest. Transport is encrypted with modern TLS and stored data is encrypted by default, so sensitive information remains private throughout its lifecycle.

Data in transit is encrypted for secure communication

TLS 1.2+ with strong cipher suites protects API calls, webhooks, and service-to-service traffic from interception.

Data at rest is encrypted for secure storage

AES-256 encryption secures files and databases, with role-based access controls and detailed audit trails.

Trusted by teams that can’t afford to get it wrong

From high-volume onboarding to secure workforce and partner access, WhoYou verifies users, protects platforms, and prevents fraud at scale.
1m+
Identities verified monthly
100+
Verifications per minute
25m+
Identities enrolled
Trusted by

Ready to get started?

Speak with our identity experts to explore the right architecture for your use case. We will help you verify faster, reduce fraud, and meet compliance with confidence.
Book a demo
1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
WhoYou Digital Identity Platform
Support & FAQ

Frequently asked questions

How WhoYou protects identity and biometric information across the platform.

How does WhoYou protect personal identity and biometric information?

WhoYou applies controls across capture, transmission, processing and storage, including authenticated access, encryption, least-privilege permissions, isolated environments, monitoring and audit logging. The exact controls relevant to a client should be confirmed during security and implementation review.

How is data protected in transit and at rest?

Data in transit is protected using TLS and stored data is encrypted using AES-256, with role-based access controls and detailed audit trails.

How are biometrics protected?

Raw biometric inputs are transformed into secure templates for matching and processed in isolated environments. The platform is designed to retain only the information required for the verification and audit process, subject to the configured service and retention rules.

How does WhoYou support POPIA compliance?

WhoYou provides security, controlled access, auditability and configurable verification journeys that can support a POPIA-aligned process. The client remains responsible for establishing a lawful purpose and basis, giving appropriate notices, minimising collected data, handling data-subject rights and setting defensible retention rules.

Is each client's information kept separate?

WhoYou enables isolated environments, role-based access and least-privilege controls intended to prevent unauthorised access across clients and services. Any shared fraud-intelligence capability should have separately defined governance, access and lawful-processing rules.