Features

Complete digital identity. One trusted platform.

Verify people. Prevent fraud. Meet regulatory obligations. Manage identity information securely. WhoYou brings every part of the digital identity lifecycle into one integrated platform.

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The platform

Five capabilities, one integrated stack

From the first verification through to ongoing authentication, WhoYou covers every moment identity matters. Explore each capability below.

01
Verify
Prove who someone is
02
Comply
Meet regulation and data standards
03
Onboard
Move customers through securely
04
Manage
Operate identity at scale
05
Integrate
Fit into your existing stack

Verify

Confirm that a person is who they claim to be, using reliable identity data and advanced biometric verification.

01

Identity Verification

Validate identity information against authoritative and trusted data sources to reduce impersonation, identity fraud and onboarding risk.

  • South African identity verification
  • Identity number and personal information validation
  • Verification against trusted government and commercial data sources
  • Deceased-status and identity-risk indicators
  • Support for onboarding, employee screening and compliance
02

Biometric Face Verification

Compare a live facial image with a trusted reference image through any smartphone, tablet or computer camera.

  • Live facial image capture
  • Facial comparison and matching
  • Presentation attack detection
  • Liveness and spoofing protection
  • Contactless verification using standard device cameras
03

Fingerprint Verification

Capture and verify fingerprints using compatible biometric devices and trusted identity records for high-assurance environments.

  • Fingerprint capture and matching
  • Verification against trusted biometric records
  • Support for compatible fingerprint scanners
  • Standards-based biometric image processing
  • Integration with high-assurance onboarding and authentication
04

Document Capture and Verification

Capture identity documents digitally and extract required data using OCR and intelligent document processing.

  • Document image capture
  • Optical character recognition
  • Extraction from barcodes and machine-readable zones
  • Comparison of document data with trusted sources
  • Support for smart IDs, green ID books, driver’s licences and passports
05

POI Watchlist and Fraud Prevention

Track fraudulent identities in real time. Combine identity, biometric, document and risk data to spot suspicious activity during onboarding.

  • Identity-data comparison against POI watchlist
  • Biometric identity confirmation
  • Duplicate and inconsistent identity detection
  • Fraud and risk-database checks
  • Document and identity-information validation

Comply

Meet regulatory obligations. Enrich data. Protect privacy. Every feature that keeps compliance teams and auditors comfortable.

01

Regulatory and Compliance Checks

WhoYou COMPLY. A single gateway to multiple trusted information sources for customer due diligence, risk management and regulatory compliance.

  • Politically exposed person screening
  • Sanctions screening
  • Adverse-media indicators
  • Company and directorship information
  • Deeds and property information
  • Credit-related information
  • Fraud-prevention and risk databases
02

Contact Data Enrichment

WhoYou ENRICH. Improve the completeness, accuracy and usefulness of customer information using authorised data sources.

  • Contact information enrichment
  • Mobile number and address information
  • Improved customer-record completeness
  • Support for customer tracing and communication
  • Enhanced data quality for operational and compliance purposes
03

Privacy and Data Protection

Identity information is sensitive. WhoYou handles it in line with POPIA and applicable international privacy principles.

  • Secure transmission of identity information
  • Controlled user access
  • Auditability
  • Purpose-based processing
  • Data-retention controls
  • Customer-configurable workflows and permissions
04

Standards-Based Technology

Recognised biometric, security and interoperability standards underpin every part of the platform.

  • Biometric performance testing
  • Presentation attack detection
  • Fingerprint image quality and formatting
  • Facial image interoperability
  • Secure system integration
  • Information security and data protection

Onboard

Move customers, employees and partners through verification wherever they are, on any device, with or without connectivity.

01

Remote and Contactless Onboarding

Complete identity verification from anywhere using mobile phones, tablets or computers. Less paperwork. Shorter processing times.

  • Faster onboarding
  • Reduced reliance on branches or physical offices
  • Lower administrative costs
  • Less manual data capturing
  • Improved customer convenience
  • Secure, auditable verification processes
02

Offline Identity Capture

Keep onboarding running where internet connectivity is limited. Capture securely offline. Submit when back online.

  • Secure capture of identity information and biometric artefacts
  • Deferred submission for later processing
  • Support for field operations and remote communities
  • Distributed workforces without dependency on constant connectivity
03

Ongoing Identity Authentication

Identity assurance does not stop at onboarding. Re-authenticate individuals when they access services, transact or update information.

  • Account access
  • High-risk transactions
  • Customer-detail changes
  • Employee authentication
  • Consent confirmation
  • Step-up verification

Manage

Store, review and audit identity information across your organisation. A central home for verified customers, verification history and evidence.

01

Central Identity Repository

The WhoYou Complete Identity Repository. A secure environment for managing identity information, biometric artefacts, verification results and supporting records.

  • Compliance with POPIA
  • Secure storage of identity information
  • Management of biometric and document artefacts
  • Consolidated identity profiles
  • Verification history and audit records
  • Controlled access to identity data
02

Identity Management Portal

The WhoYou Complete Identity Portal. A single interface for authorised users to manage verification activity and review results.

  • Verification management
  • User and access administration
  • Review of verification outcomes
  • Exception management
  • Reporting and audit information
  • Search and retrieval of authorised records
03

Audit Trails and Reporting

Every verification event, result and supporting record kept in a clear, traceable log. Ready for internal and external audit.

  • Traceable verification activity
  • Improved compliance record keeping
  • Support for internal and external audits
  • Evidence of customer due-diligence processes
  • Consistent reporting across verification channels

Integrate

Fit WhoYou into your existing applications, devices and industry workflows. Skin it in your brand where it counts.

01

Secure System Integration

Bring identity verification into your existing stack without replacing or dramatically modifying your core systems.

  • Application programming interfaces
  • Web hooks
  • Web-based verification journeys
  • Embedded onboarding workflows
  • Administrative portals
  • Cloud-based deployments and Microsoft Azure integration
02

Device-Agnostic Capture

Capture identity information across a broad range of supported devices. Branch, mobile, field or fully remote.

  • Smartphones and tablets
  • Computers and webcams
  • Document cameras
  • Compatible fingerprint scanners
  • Support for branch, mobile, field and remote journeys
03

OEM and White-labelling

Put your brand on the capture and portal experience. Give customers a seamless journey that looks like yours from start to finish.

  • Specify the logo
  • Specify the font
  • Specify primary, secondary and accent colours
  • Consistent brand experience across capture and portal tools
04

Flexible Solutions for Every Industry

Configured for the industries and use cases where identity matters most.

  • Financial services and banking
  • Healthcare and government
  • Telecommunications and retail
  • Automotive, education and travel
  • Logistics and security services
  • Employee and workforce management

Ready to get started?

Talk to us today and one of our identity experts will schedule a call. Let’s build the right digital identity solution for your business.
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1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
WhoYou Digital Identity Platform