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Onboarding

Onboard your customers with WhoYou Complete

Securely verifies digital identities through biometric and document checks, ensuring compliance, fraud prevention, and a seamless user experience.
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1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
WhoYou Digital Identity Onboarding Solution

Accurate data from the start

Traditional onboarding creates friction and inaccuracy for both companies and users. WhoYou’s Complete offers Customers a seamless and efficient onboarding experience.

Biometric capture

We use biometric fingerprint and face matching to ensure reliable and accurate identity onboarding

Real-time verification

In real-time we match the users data with numerous external data sources  including credit bureaus, government repositories, and authoritative databases, to verify demographic information.

Direct Integration

WhoYou can be seamlessly integrated into your systems via secure API, allowing for streamlined operations and an enhanced customer experience.

Trust the experts

Trusted by organizations of all sizes to verify, manage and protect the identities of customers, employees, suppliers and third parties.
1m+
Identities verified monthly
100+
Verifications per minute
25m+
Identities enrolled
Trusted by

Onboard users on any device

WhoYou's Complete onboarding user-interface avoids cumbersome application downloads and complex licencing scenarios with an 'aways available' device-agnostic UI.
Remote Onboarding
Mobile
Verification via fingerprint or face within your app
Face-to-face
Fingerprint scanner
Verification via fingerprint scanner & field agent
Remote Onboarding
Call Centre
Agents can send a OTV request during onboarding
Remote Onboarding
Web
Custom verification via laptop or tablet
WhoYou Icon

How onboarding works

Member Enrollment
The user initiates the onboarding process through a web portal, mobile app, or integrated service.
Biometric Capture
The user is prompted to take a selfie and/or capture a fingerprint to compare against records.
Verification
Using various technologies WhoYou verifies data against numerous industry bodies.

Lumio, previously called Foenix, was a social media analytics company that helped brands like Audi, David Jones and Red Balloon source legitimate influencers for social media campaigns.

Approval or escalation
Automated approvals occur when checks are passed, while unmatched identities or suspected fraud are escalated for manual review with WhoYou's exception management module.
Management
Upon successful verification, users are onboarded, and their identity is managed in the WhoYou Complete repository.

Whilst in Germany, Dan worked with with brands such as Daniel Wellington and BMW - Ja!

Adam worked with clients like Vodafone, TAFE NSW, Adobe and also won the 'Good Design Australia' award for his work on the Seatfrog website.

Certified across industry bodies

WhoYou sets the standard in data protection with numerous certifications and accreditations, ensuring complete protection against cyber attacks and criminals.

Ready to get started?

Reach out to us and one of our experts will set up a call to discuss your digital identity requirements.
Book a demo
1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
WhoYou Digital Identity Platform