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The challenge for modern banks

Banking is evolving faster than legacy systems can keep up

Modern banks must grow digitally while managing rising fraud, compliance complexity, and customer expectations, all without losing trust.

Onboarding friction in digital account opening

Slow or manual KYC processes cause customer drop-off and lost conversions.

Rising identity fraud

Synthetic identities, deepfakes, mule accounts, and account takeovers challenge legacy verification systems.

Escalating compliance costs

Constant updates to AML/KYC, PEP/sanctions, and beneficial ownership rules drive up complexity and costs.

The need for ongoing monitoring

Risk doesn’t end at onboarding; banks must track identity and behaviour throughout the account lifecycle.

Real results from our banking clients which can't afford to get it wrong.

Up to 80%
Reduction in fraud-related losses
15-25%
Uplift in verified onboarding rates
20-30%
Fewer manual KYC reviews
Increase
Retention through seamless trust-building

How WhoYou helps banks

An identity and risk platform specifically for the demands of modern banking

Fast, Friction-Smart Onboarding

Real-time document verification (passport, ID card, driver’s licence).
Biometric face-match and liveness detection to ensure the true identity owner.
Mobile-first, low-friction UX that improves conversion.
Single API and modular architecture for quick integration into existing digital flows.

Compliance & Coverage

End-to-end KYC/AML workflows: document and biometric verification, sanctions/PEP screening, address checks, and monitoring.
Deep integration with South Africa’s government identity database plus international coverage for cross-border banking.
Audit-ready logs and regulatory-aligned data security architecture.
Support for risk-based verification levels to balance cost and user experience.

Lifecycle Risk Monitoring

Continuous verification at key moments — high-value transfers, account changes, or product enrolments.
Reusable KYC for cross-product compliance and faster upselling.

Why banks choose WhoYou

Local advantage
Verified access to South African government ID data.
End-to-end stack
From onboarding to ongoing risk monitoring
API-first and modular
Integrate quickly and scale easily
Built for fraud prevention
Active protection, not just compliance box-ticking
Partner-ready
Supports banks expanding digitally or integrating with fintechs and open-banking APIs
Local support
Locates individuals based on available data for purposes such as debt recovery and legal compliance.
WhoYou in Banking

The digital identity platform
built for banking

WhoYou combines biometric verification, intelligent risk signals, and secure data integrations to deliver trusted identity verification across every channel — online, in-branch, and in-field.

Onboarding

Faster, safer signups, anywhere.

  • Face and/or fingerprint biometrics with ID capture
  • Works online or offline across branches and field teams
  • Uses identity cache to confirm legitimacy and assess risk
  • Eliminates delays caused by paperwork and manual review
Portal & app security

Secure access, smooth UX.

  • Biometric login for both customers and agents
  • Blocks phishing and unauthorized access
  • Reduces account lockouts and support load
  • Builds trust with seamless authentication
Customer Investigation

Minimize disbursement risk.

  • Confirms identity before payouts or sensitive actions
  • Cross-references with WhoYou’s identity repository
  • Supports fast, compliant fraud resolution
Ongoing risk monitoring

Detect fraud as it happens.

  • Real-time access to bureau-linked ID data
  • Triggers re-verification when anomalies arise
  • Enables regulatory audits and investigations with ease

We meets industry standards for biometric verification and identity solutions.

WhoYou integrates with national identity databases, credit bureaus, and proprietary identity repositories to ensure accurate, real-time verification. Our platform meets global biometric, AML, and data protection standards — helping banks stay audit-ready at all times.

Ready to get started?

Talk to us today and one of our identity experts will schedule a call. Let’s build the right digital identity solution for your business.
Book a demo
1m+ Identities verified monthly
100+ Verifications per minute
25m+ Identities enrolled
WhoYou Digital Identity Platform