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Insurance identity verification software

Verify faster, reduce fraud, and build trust, with WhoYou for Insurance

Purpose-built for the complexities of insurance, WhoYou secures every step of the customer journey, from policy sign-up to claims investigation.
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Fraudulent claims, stolen identities, and manual KYC slow down operations and frustrate genuine customers.

Block fraud before it starts

Real-time ID checks and intelligent risk signals

Accelerate policy onboarding

Automated ID checks for faster onboarding

Boost conversion & LTV

Convert more customers and build long-term value

Simplify compliance

Stay compliant with less manual effort

Real results from our insurance clients which can't afford to get it wrong.

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Up to 80%
Reduction in fraud-related losses
15-25%
Uplift in verified onboarding rates
20-30%
Fewer manual KYC reviews
Increase
Retention through seamless trust-building

We meets industry standards for biometric verification and identity solutions.

WhoYou integrates with major South African and global credit bureaus, the national identity database, and its proprietary identity repository — giving insurers a 360° view of risk. All solutions meet global biometric and data protection standards, helping you stay compliant with less manual effort.
WhoYou in insurance

From onboarding
to payout

WhoYou combines biometric verification, document intelligence, and ongoing risk monitoring to help insurers onboard customers, manage risk, and investigate claims faster and more accurately.

Onboarding

Accelerate policy onboarding

  • Real-time biometric face matching validates ID authenticity
  • Offline or online customer onboarding
  • Integrated cache of identities to confirm identity and assess risk
  • Reduce drop-offs caused by paperwork or manual delays
  • Increase conversions across channels
Portal & app security

Secure your digital touch points

  • Biometric authentication for field agents and customers
  • Prevent phishing, social engineering, and unauthorized access
  • Reduce support tickets and account lockouts
  • Build customer trust through frictionless, secure access
Investigate claims

Stop fraud before it reaches your payouts

  • Confirm claimant identity before processing any disbursements
  • Reference historical data via WhoYou’s identity repository
  • Speed up legitimate payouts while minimizing risk exposure
  • Reduce manual checks and stay compliant
Ongoing risk monitoring

Real-time insights to stay ahead of fraud

  • Access bureau-linked identity data across your base
  • Trigger re-verification dynamically when risks spike
  • Leverage your identity repository to prevent real-time fraud
  • Support regulatory audits and internal investigations with confidence

Ready to get started?

Talk to us today and one of our identity experts will schedule a call. Let’s build the right digital identity solution for your business.
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